This policy explains what information Track-Pad collects from you, why we collect it, and what you can do about it. We have kept it short and plain.

Who we are

Track-Pad is a digital growth agency. We run ads, build websites, create content, and set up automations for businesses.

• Website: track-pad.com
• Email: info@track-pad.com
• Phone: +1 (929) 328-8906
• Based in Frederick, Maryland, United States, with a remote team

What we collect

When you contact us or book a call, you give us your name, email, phone number, company name, the service you are interested in, and your message.

When you sign up for our newsletter, the only thing we store is the address you typed into the box.

When you visit the website, we automatically collect basic technical data such as your IP address, browser and device type, and which pages you viewed.

When you become a client, you may give us access to your business accounts such as ad accounts, Shopify or WordPress, Amazon Seller Central, or automation tools.

We never ask for card numbers or ID documents through the website.

Why we collect it

• To reply to your enquiry and send you a quote
• To schedule and hold your call
• To run the ad campaigns, website builds, and automations you brought us in for
• To send invoices and project updates
• To send newsletter emails if you subscribed
• To see how the website is performing and improve it
• To measure our own ad campaigns
• To stop spam and keep the site secure

What we do not do

• We do not sell your information
• We do not rent or trade your contact details
• We do not use data inside your business accounts for anything other than your project.

Cookies

Our website uses cookies. Some are needed to make the site work. Others help us see how visitors use the site and measure our ad campaigns.

Chrome, Safari, Edge, and the rest all let you clear cookies or refuse them from the settings menu. Turn off the essential ones and parts of this site, like the contact form, will stop working properly.

Your client accounts

If you give us access to your ad accounts, store, or other platforms, we only use that access to do the work you hired us for. Your data stays yours. We remove our access when the project ends, or sooner if you ask.

Who else sees your information

Only the people and tools we need to run the work:

• Our team members and contractors working on your project
• The tools we use to host the site, send email, schedule calls, and store files
• Ad and analytics platforms for campaign reporting
• Authorities, if the law requires it

Our team works from several countries, including Pakistan, so your information may be stored or handled outside your own country.

How long we keep it

• Enquiries that do not turn into projects: up to 24 months
• Client records and communication: for the length of the project and a reasonable period after
• Invoices and financial records: as long as tax law requires
• Newsletter emails: until you unsubscribe

Security

We use HTTPS on our website, limit account access to the people working on your project, and use reputable tools. No system is completely secure, but we take it seriously and act quickly if something goes wrong.

Your choices

You can ask us to:

• Show you what information we hold about you
• Correct anything wrong
• Delete your information
• Stop sending you marketing emails

Just email info@track-pad.com. You can also hit the opt-out link at the end of any email we send, and you are off that list straight away.

Children

We sell to business owners, so nothing here is aimed at anyone under 16, and our forms are not built to collect their details. If a teenager has filled one in anyway, tell us at info@track-pad.com, and we will wipe the record.

Changes

If we update this policy, we will post the new version here with a new date at the top.

Contact

Questions about your privacy or the information we hold?

Email info@track-pad.com or call +1 (929) 328-8906. We reply within 24 to 48 business hours.